The volume of crisis has not calmed down this February! On the programme: a whole host of crisounettes, with some nice pellets and spontaneous crises.

10. Starbucks

After a short break, we’re back to recounting the brand setbacks of 2016. If you’re a CM or communicator, don’t forget to take part in the crisis and bad buzz...

As usual, I’m launching into an unfolding of the attack as seen through the eyes of social networks. This is essentially to enable comparisons to be made later, and also...

As soon as the crises of March 2016 have been exposed, here are those of April 2016! Just a reminder that if you’re a CM or communicator, don’t forget to...

Increasingly, governments and political parties are beginning to use social networks to spread propaganda. What propaganda methods are they currently trying to use? Here’s an attempt.

I. Introduction: propaganda 1.0

Social networks are often described as the platform of the future, where elections are played out. However, in Belgium, the general public is not really present on Twitter...

As usual, the flow of information is the same for each crisis, and is divided into 6 distinct phases. The only difference is that all these phases unfold more rapidly.

Facebook, content spinning and the like, robots are everywhere in people’s imaginations. But it’s time to get serious for 3 minutes and put into perspective the media hullabaloo created by...

JesuisKouachi, IslamHorsDeurope, ABasLesHomosexuels, all these hate hashtags have had their moment of glory on social networks. They are particularly popular after an attack because it is so easy for the...